Starting an online doctor consultation with Doctor2Care is pretty simple and easy. All you have to do is –
  • Analyse your concern.
  • Select the department of healthcare (We offer you the three major spheres of healthcare – Allopathy, Homeopathy and Ayurveda).
  • Book your appointment.
  • Connect to your doctor on the scheduled date and time.
  • Share your concern on video or voice call.
  • Collect your valid digital prescription.
  • Leave us feedback.
It is very unlikely that you will not get any response from our doctor. However, if in case such unforeseen event occurs you can get in touch with our customer care support team who will be very happy to assist you further to ensure a seamless consultation.
On Doctor2Care you can avail no-cost follow-ups. Just get in touch with us and follow the same procedure for booking an appointment. Make sure that you inform us and the doctor that the concerned appointment is a follow-up. Also, keep handy the digital prescription obtained from the last consultation.
We abide by an exhaustive verification process, to ensure that the doctors are licensed to offer medical services. We enrol top doctor from the leading hospitals. The enrolment is taken forward on proper verification of the necessary documents, and certificates.
Doctor2Care is a platform that brings together some of the top doctors from top hospitals and specialists for your consultation. Our doctors are highly qualified and experienced who ensure quality treatment and faster recovery. We have doctors from the three major medical branches, namely, Allopathy, Homeopathy and Ayurveda. In addition, we also have enlisted physiotherapists, counsellors and nutrition coaches.
Doctor2Care offers you 100% private and secured consultations. We ensure that your details and health issues are confidential between you and your doctor.
Your consultation will be valid from the day of booking till the time of consultation. In case you have missed a scheduled consultation, kindly get in touch with us and we shall try to resolve the matter for you.
Yes, we do have a refund policy. Kindly redirect to the “Refund Policy” page and read the terms and conditions properly before initiating a refund.
You can choose to pay online through plastic money (debit/credit cards) through our registered gateway.
Once you register with us you will have your unique login credentials. To view, change or cancel a scheduled booking, you can login and do so. For other queries kindly get in touch with us.
Yes, you can opt for free follow-ups or get in touch with the same doctor again, depending on the doctor’s time of availability. It is requested that you consult with your doctor to confirm the timings. Alternatively, you can reach out to the department section of the website and select your department to check if your doctor is available and when. You can also schedule your appointment on the same page.
Our service timings are –
Monday to Friday: 9 AM to 8 PM
Saturday: 9 AM to 6 PM
Sunday: 9 AM to 2 PM
Visit and click on the Login menu to share your details, register and get started with your treatment. Alternatively, you can also click on “book now” to be redirected to the login page.
Not as of now, but offering an easy lab test for the patients is one of the objectives that we envision to launch soon.